Noida: If a cyber crime agency has frozen your bank account, there is no need to panic. You can unfreeze it by following the following steps:
Find out the reason for account freezing
First, contact your bank and discover why the account has been frozen.
Contact the cyber crime agency
Contact the agency that has ordered the account freeze. You can also register your complaint on the National Cyber Crime Reporting Portal.
Prepare the required documents
– Bank statement
– KYC documents (Aadhaar, PAN, etc.)
– Freeze notice received from the bank
– Evidence proving innocence (if you are not accused of any fraud)
Get a written order
Ask for a written order from the cyber crime agency to freeze the account so that you can get clarity on why the account was frozen.
Seek legal advice
If the matter is serious, consult a lawyer who specializes in cyber and banking law. You can seek legal help to get relief from the court (such as an order to de-freeze the account).
File an FIR
If you feel that your account has been misused, immediately file an FIR with the police and change your password or bank PIN.
Keep in touch
Stay in constant touch with the bank and the cyber crime agency and keep getting updates on the situation.