Greater Noida West : Domestic assistance workers including housemaids and car cleaners play a significant role in maintaining the daily routine of families living in Noida sectors. Their services are especially crucial for working professionals and elderly residents. However, frequent concerns related to attendance, discipline and wage-related conflicts often lead to inconvenience and misunderstandings. To improve coordination and establish a fair and structured system, residents have put forward the following key proposals.
Key Recommendations
Attendance-based Payment
Payment should be made strictly for the days when services are actually provided.
In case of genuine medical or family emergencies, suitable relaxation may be considered.
Leave policy
Mandatory 2 paid leaves per month
Prior notice of at least 2–3 days for any absence
Discipline & timely communication
Helpers should inform the residents in advance about timings or leave to avoid inconvenience and repeated follow-ups.
Substitute arrangement
If any worker plans an extended leave, they should ideally help in identifying a temporary substitute to ensure continuity of essential services.
Transparent wage structure & defined tasks
While deciding the wages, the following should be clearly outlined:
Number of family members (workload basis)
Defined tasks such as:
Sweeping/mopping
Dusting
Dishwashing
Cooking
Laundry
Garbage disposal
Terrace & staircase cleaning (as applicable)
For car cleaners:
Daily internal and external cleaning
Discipline, quality and time commitment should reflect in the payment structure
Regular work evaluation
Weekly or bi-weekly reviews can be undertaken to ensure clarity and consistency in cleaning schedules and tasks.
Security & Police verification
Police verification of all domestic helpers and car cleaners must be mandatory to ensure a safe and trusted working environment in the sector.
Accountability & Behaviour
Salary disputes, absenteeism or behavioural issues should not lead to arguments or pressure tactics.
Such matters must be resolved with the assistance of the RWA or sector management.
Conclusion
These recommendations aim to build a transparent, disciplined and respectful working system within the sector — where:
Residents receive reliable and consistent service
Domestic workers receive fair wages and dignity of work
Clear expectations and regular coordination will lead to greater trust, improved communication and a cooperative environment across the sector.
These are collective suggestions for the benefit of all — not directed toward any single family or worker.