Good News For Residents of Delhi: Use WhatsApp To Reserve DTC Bus Tickets & View the Step-by-Step Process

The national capital’s Delhi Transport Corporation (DTC) has made it possible to purchase bus tickets via the instant messaging app WhatsApp.


The days of waiting to obtain a ticket from the conductor after boarding the bus are over for proficient in technology Delhiites. People may easily purchase tickets using the WhatsApp ticket booking feature from a variety of locations, including malls, offices, and homes.
At the moment, passengers using DTC and DIMTS routes can purchase single-journey QR tickets through the chatbot. The chatbot will provide a rapid buy function for users who commute frequently on the same route, which will cut down on the time it takes to choose the starting point and destination.

Purchase a DTC Bus Ticket on WhatsApp
Sending a “Hi” to +918744073223 is how commuters can use the service. The ability to book single journey QR tickets is offered in both Hindi and English for the convenience of commuters.

1. Use WhatsApp to write “Hi” to 8744073223 or scan a QR code.
2. Choose a language: Hindi or English
3. From the following three options, choose “Book Ticket”: Purchase, Download, and View Past Transactions
4. Choose “Source” and “Destination.”
5. The platform would recommend bus routes to you, along with the amount of stops prior to your destination.
6. Pick a bus route.
7. Choose an AC or non-AC bus.
8. Enter the number of tickets you wish to reserve.
9. Use a card or UPI to pay.
10. Navigate up in the chat window and select “Download Ticket.”

Please be aware that the ticket you purchased through WhatsApp is only good until the time specified on the ticket.
In order to enhance the WhatsApp-based ticketing experience along all Delhi, Noida, and Gurugram Rapid metro routes, WhatsApp and Delhi Metro teamed last year.

The Delhi government launched the “One Delhi” mobile application in 2022, which allows commuters to book tickets by scanning QR codes printed inside buses. But in this day of innovation and artificial intelligence, all Delhiites need to travel smoothly across the DTC network is a WhatsApp ticket booking.


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