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Photos showed that the gifts were placed at the baggage belt, with each box carrying the seat number of a passenger.
The unboxed gift showed three packs of cookies. (Photo Credit: X)
Passengers on an Air India flight from Bengaluru to Mumbai received an early Christmas surprise at the Mumbai airport baggage belt, part of a festive activation organised by Marriott Bonvoy. Gift boxes were placed on the conveyor belt, each tagged with a passenger’s seat number, bringing an unexpected smile to travellers arriving in the city.
The collection features a curated range of handcrafted Christmas offerings, including festive cakes, cookies, hampers and interactive DIY treats.
Air India’s Christmas Surprise
Content creator Rajeev, who goes by the handle Gogi Tech, shared photos of the gift he received. He even dropped a photo of the contents of the box. “Landed in Mumbai from Bengaluru and walked into a genuinely heartwarming surprise at the baggage belt. Christmas gifts for every passenger. Each gift box tagged with your seat number. Small gesture, big smile. Merry Christmas! Thank you Air India for making the day a little more special,” his caption read.
Landed in Mumbai from Bengaluru and walked into a genuinely heartwarming surprise at the baggage belt In a photo of the unboxed gift, Rajeev revealed that he got three types of cookies- Vanilla Kipferi, Chocolate Crinkle and Cinnamon.
The unboxed box pic.twitter.com/e1hvsDUcKo
— Gogi Tech (Rajeev) (@gogiinc) December 18, 2025
Rajeev also replied in a reply that such gifts are given on other festive occasions as well, but one must be lucky to receive them.
Users React To Christmas Gift
Many individuals were impressed by Air India’s gesture. “Amazing, feeling strong urge to travel and see this now,” one user wrote.
Amazing, feeling strong urge to travel and see this now “Haha I have a flight on the 21st to Bengaluru will I get one,” an account asked.
Haha I have a flight on the 21st to Bengaluru will I get one
“On a lighter note, hope the box didn’t contain the meal which is missed to be served in the flight,” another joked.
On a lighter note, hope the box didn’t contain the meal which is missed to be served in the flight
“Air India healing,” another quipped.
Air India healing
— Abhishek Ganesan (@AbhishekGanesxn) December 18, 2025
“Should’ve travelled air india instead lol,” a comment read.
Should’ve travelled air india instead lol— Lubna Malhotra (@lubnamalhotra) December 18, 2025
Some users, however, pointed out the branding visible around the conveyor belt and noted that the activation appeared to be a Marriott Bonvoy campaign, not specific to any one airline. The festive hampers were also given to passengers of IndiGo and other carriers.
“This marketing campaign has likely nothing to do with Air India, though…” an individual remarked.
This marketing campaign has likely nothing to do with Air India, though…— lalluPilot (@LalluPilot) December 18, 2025
The gesture reflects how a small gift can make an individual’s day, especially during the holiday season.
Delhi, India, India
December 19, 2025, 17:49 IST
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