Greater Noida West: Tension prevailed at Amrapali Golf Homes and Kingswood Court society after four members of a family were trapped inside a lift for nearly 30 minutes on Sunday. The incident led to protests by residents, who accused the management of negligence and poor maintenance.
Lift stalls midway between floors
The incident reportedly took place in one of the towers when a family was heading from their apartment to the ground floor. The lift suddenly stopped between floors and the door failed to open. The four people trapped inside included an elderly woman, a nine-year-old child and two women. Residents said the family repeatedly pressed the alarm button, but help did not arrive immediately.
The lift got stuck midway and the door would not open. The family kept calling for help but there was no prompt response.
Resident
It was terrifying, especially with an elderly woman and a child inside. Such delays can turn dangerous.
Resident
After nearly 30 minutes and with the assistance of technical intervention, the lift door was opened and the family was rescued safely.
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Residents protest against management
Following the rescue, several residents gathered outside the tower and raised slogans against the society management. They alleged that lift maintenance has been a recurring issue.
This is not the first breakdown. We have complained many times about malfunctioning lifts, but nothing concrete has been done.
Resident
Regular safety audits should be mandatory. Why are lifts stopping so frequently in a high-rise society?
Resident
Residents claimed that in several towers, lifts are either not functioning properly or are frequently out of service, causing serious inconvenience to families living on upper floors.
Complaint lodged with Police
According to residents, a complaint has been made to the police regarding the incident. They have demanded a thorough inspection of all lifts in the society and strict action against those responsible.
This could have been a major tragedy. We need accountability and immediate corrective measures to ensure the safety of our families.
Resident
The incident has once again raised concerns about lift safety standards in high-rise residential societies in Greater Noida West.